FAQ's
FAQ - Guruji HD Swaroop
1. What is Guruji HD Swaroop?
Guruji HD Swaroop is a high-definition image of Guruji, designed to provide devotees with a clear and vibrant representation for their spiritual practices and home altars.
2. How can I purchase Guruji HD Swaroop?
You can purchase Guruji HD Swaroop through our online store on the Shopify platform at GurujiBlessings.in. Simply select the desired product and proceed to checkout.
3. What payment methods do you accept?
Currently, we accept Cash on Delivery (COD) as our payment method. You can pay for your order when it is delivered to your doorstep.
4. Do you offer international shipping?
At the moment, we only offer shipping within India. We are working on expanding our shipping options to include international destinations in the near future.
5. How long will it take to receive my order?
Once your order is placed, it typically takes 3-7 business days for delivery, depending on your location. You will receive a tracking number to monitor your order's progress.
6. What should I do if I receive a faulty or wrong product?
If you receive a faulty or wrong product, please record an unboxing video and send it to us at chiragsachdeva.24@gmail.com. We will review the video and process your refund or replacement accordingly.
7. Can I return the product if I change my mind?
Yes, we handle returns in certain cases only. Please contact our customer support team within 7 days of receiving your order to initiate a return. Note that the product must be in its original condition and packaging.
8. How do I initiate a return or refund?
To initiate a return or refund, please contact us at chiragsachdeva.24@gmail.com with your order details and reason for return. If applicable, include the unboxing video for faulty or incorrect deliveries. The genuine customers are offered with refunds.
9. Will I receive a full refund for returned items?
Refunds are processed once we receive and inspect the returned items. If the return is due to a faulty or wrong product, and the unboxing video confirms this, you will receive a full refund. For other returns, please contact our support team for details.
10. How can I contact customer support?
You can reach our customer support team via email at chiragsachdeva.24@gmail.com.
11. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number from courier service or you can email us. You can use this tracking number/order number to track your order's progress.
12. What should I do if my order is delayed?
If your order is delayed, please contact our email with your order number. We will investigate the issue and provide you with an update as soon as possible.
13. Do you offer gift wrapping services?
Currently, we do not offer gift wrapping services. However, all products are carefully packaged to ensure they arrive in excellent condition.
For any other questions or concerns, please feel free to contact us. We are here to help and ensure you have a positive experience with GurujiBlessings.in.
May Guruji’s blessings be with you always.
Â